Survey of Annual Renewal 2022
NMBI invites all registrants who renewed their registration during the 2022 annual renewal cycle to participate in a survey to help us to further improve MyNMBI.
When the new online system was first introduced in late 2020 for the 2021 renewal there were some challenges faced by registrants when it came to accessing and processing renewals. Following a review work was undertaken to improve the system and as a result the average time taken to renew was seven minutes during the 2022 renewal window, with the majority of registrants completing the annual renewal on their mobile phones.
NMBI values feedback from our registrants and uses that feedback to further improve our processes. We would be grateful if registrants could take part in our short survey. Access to the survey is available here.