Annual registration for nurses and midwives is now well underway with a new online system this year.
The new way of providing registration services to nurses and midwives in 2020 is the biggest change in the history of the annual retention system.
Going online will have huge benefits for everyone in the years ahead.
It’s important we know where our registrants are working and how they work; important for the future of our professions and for our education stakeholders.
NMBI is the first regulator to employ a new registration system in this way.
While most registrants who have been able to complete their 2021 registration so far have done so successfully, the organisation acknowledges that some nurses and midwives have had some difficulties.
NMBI has listened to registrants and our stakeholders and several changes have been made to help the user experience.
We have also provided answers to the most Frequently Asked Questions (FAQs), published a step-by-step guide in PDF format and shared an animated video guide. A customer care centre is also operating. You can find all the links below.
Nadia Dagash, Director of Registration and Digitisation at NMBI, says: “MyNMBI went live in September after months of planning. The online renewal facility followed on 30 November.
“When this sort of system is rolled out you have to try to plan for every eventuality and every possible user experience which may follow.
“In the early days we did find some issues which some registrants had difficulty with, so we made several changes to improve the experience. We spoke directly to many of those who were having problems, and we made changes as a response. We will continue listening to our registrants and implement further improvements.
“Registration on MyNMBI takes around 15 minutes and we hope those who still have to renew their registration will watch our video and check our guide. We know from our own feedback and research that they do help the process.”
The support line is open: 9:00am - 5:30pm on the following dates over the holiday period:
- Tuesday, 22 December, Wednesday, 23 December, Thursday, 24 December, Tuesday, 29 December, Wednesday, 30 December and Thursday, 31 December.
The support line is closed on the following dates:
- Friday, 25 December, Saturday, 26 December, Sunday, 27 December, Monday, 28 December, Friday, 1 January, Saturday, 2 January and Sunday, 3 January.
The support line will re-open after New Year on Monday, 4 January.
